Wax Melts FAQ – Your Questions Answered
Q: How do I use wax melts?
A: Place one or two pieces of a wax melt into the dish of your burner. Use either a tealight or an electric burner to release the fragrance. Once the scent fades, simply replace with a new melt
Q: How long do wax melts last?
A: Each melt typically lasts 6–12 hours depending on the scent and the size of your burner. Stronger fragrances may last longer.
Q: Are wax melts safe around children and pets?
A: Yes, when used safely. Always keep burners out of reach of children and pets, and never leave a lit tealight unattended
Q: What’s the difference between wax melts and simmering granules?
A: Wax melts release fragrance as the wax warms and melts, while simmering granules are fragrance-infused salts that don’t melt and can be used without cleaning up wax
Q: Are your wax melt clamshells recyclable?
A: Yes! All of our wax melt clamshells are 100% recyclable and made from recycled materials. We’re committed to keeping our products eco-friendly, so you can enjoy your favourite scents while caring for the planet.
Q: Are your wax melts eco-friendly?
A: Yes! All of our wax melts are hand-poured using 100% natural soy wax, which is biodegradable, vegan-friendly and cleaner-burning than paraffin.
Q: Are your wax melt clamshells recyclable?
A: Absolutely. Our clamshells are 100% recyclable and made from recycled materials. You can pop them straight into household recycling after use.
Q: Do your products contain animal ingredients?
A: No. All of our home fragrance products are vegan and cruelty-free. We never use animal-derived ingredients, and our oils are never tested on animals.
Q: Are your fragrances safe?
A: We only use high-quality fragrance oils that are IFRA-compliant. This means they’re safe for home use in wax melts, sprays and other products when used as directed.
Q: What makes your packaging eco-friendly?
A: In addition to our recyclable clamshells, we use minimal packaging, and wherever possible we choose recycled and recyclable materials to keep our footprint small
Q: Do you ship internationally?
A: At the moment, we only ship within the UK. We are working on expanding delivery options in the futur
Q: How fast is delivery?
A: We aim to dispatch all orders within 2–3 working days. Delivery is via Royal Mail or courier, depending on the size of your order. You’ll receive an email confirmation once your parcel has shipped. Please allow extra time during peak seasons (Christmas, sales, etc.).
Q: Why soy wax instead of paraffin?
A: Soy wax is natural, sustainable, biodegradable and renewable, making it better for the environment. It also provides a cleaner burn and longer-lasting fragrance throw
Q: How do I contact you if there’s an issue with my order?
A: The best way to reach us is by email at Contact Us You can also message us via our official Facebook / Instagram pages. Please include your order number so we can help you quickly. For your privacy and to keep things efficient, we kindly ask that you don’t contact us via personal profiles.
Q: What is your returns and refunds policy?
A: We want you to love your order! If there’s an issue with your products, please contact us within 14 days of receiving your order. For hygiene and safety reasons, we cannot accept returns on used wax melts or opened home fragrance items. If your order arrives damaged or incorrect, we’ll happily arrange a replacement or refund. Please email us with your order number and photos so we can put things right quickly.
What are the best wax melts for a strong, long-lasting scent?
The best wax melt fragrance depends on the type of scent you enjoy. At The Scented Studio, we offer more than 300 fragrances, including perfume-inspired, laundry, fresh and clean, gourmand, fruity and seasonal scents. Our wax melts are handmade in small batches using soy wax and quality fragrance oils to create beautiful fragrance for your home.
How long do wax melts last?
How long a wax melt lasts can vary depending on the fragrance, the amount of wax used, your burner and how long you melt it at a time. You can usually enjoy the same wax several times before the fragrance gradually fades
Where can I buy handmade wax melts in the UK?
The Scented Studio is an independent home fragrance business based in Louth, Lincolnshire. We make our wax melts in small batches and deliver to customers across the UK, with more than 300 fragrances available to choose from.
What are perfume-inspired wax melts?
Perfume-inspired wax melts are home fragrances created with scent profiles reminiscent of popular perfumes and aftershaves. They're designed to fragrance your home and are not affiliated with, endorsed by or produced by the original fragrance brands.
Do you sell laundry-scented wax melts?
Yes. Our laundry-inspired collection includes fresh, clean fragrances inspired by the comforting scent of freshly washed clothes and popular laundry-style fragrance profiles.
Do you sell wax melt gift boxes?
Yes. We offer wax melt gift boxes for birthdays, Christmas, seasonal occasions and everyday gifting, with different fragrance themes and styles available throughout the year.
Are your wax melts suitable for gifts?
Yes. Wax melts make an affordable home fragrance gift for birthdays, Christmas, Mother's Day, thank-you gifts, best friends, teachers and other occasions. We also offer themed and personalised gift options at selected times.
How do I choose a wax melt fragrance?
Start with scents you already enjoy. If you love clean fragrances, explore our fresh and laundry collections. For something sweeter, try gourmand scents. If you enjoy fine fragrance, our perfume-inspired collection is a great place to start. Seasonal collections are also available throughout the year.
Are The Scented Studio wax melts made in the UK?
Yes. The Scented Studio is based in Louth, Lincolnshire, where our wax melts are handmade in small batches.
Do you sell wholesale wax melts?
Yes. The Scented Studio supplies home fragrance products to wholesale customers and stockists. Visit our Become a Stockist page for current wholesale information and ordering details.
Are your wax melts CLP compliant?
Yes. Our wax melts are produced and labelled in accordance with applicable UK CLP requirements, with the relevant safety information provided for each fragrance.
How much do The Scented Studio wax melts cost?
We believe beautiful home fragrance should be affordable. Many of our wax melt bars are currently available for £1.99, alongside gift boxes, bundles, limited editions and other home fragrance products.